Throughout the life of a card program, senior management support is critical. Learn how to engage an executive champion and what their role can entail.

A program manager/administrator (PM/PA) is the face of the program and the role requires a wide range of skills. Take a deep dive into this position, including hiring tips.

Cardholders and managers (“manager-approvers”), as well as an audit function, fulfill key control roles related to fraud detection. See how each role is involved with transaction review.

Regardless of which department the PM/PA resides in, both procurement and accounts payable typically fulfill internal program support roles that can aid the card program various ways. Gain insight on what they can do.

Partnering with the card issuer/provider helps an end-user organization stay on the right track. Access resources about the RFP process and how to rate your provider.